01/02/2025

These General Terms and Conditions of Sale (hereinafter "GTC") are concluded between the company Leo&Steph SAS, (hereinafter "Leo&Steph SAS" or "Seller") and any natural person, non-professional (hereinafter "Customer") with legal capacity, and wishing to acquire works of art offered for sale (hereinafter "Works") on the site https://leoetsteph.com (hereinafter the "Site").
These General Terms and Conditions specify in particular the conditions of ordering, payment, delivery and management of any returns of Works ordered by Customers. They may be supplemented by specific conditions, stated on the Site, before any transaction with the Customer and apply to the exclusion of all other conditions.
They are accessible at any time on the Site and will prevail, where applicable, over any other version or any other contradictory document. Leo&Steph SAS reserves the right to modify these T&Cs at any time in order to adapt to legal, technical or commercial developments. The applicable T&Cs will be those in force at the time of the Order; for this purpose, modifications to these T&Cs are binding on users of the Site from the time they are posted online and cannot apply to sales concluded previously.
In any event, the fact of ordering on the Site for the Customer implies full and complete acceptance of these General Terms and Conditions as well as an obligation to pay for the Works ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

ARTICLE 1 - IDENTIFICATION OF THE SELLER
Leo&Steph SAS, a simplified joint stock company, with share capital of €1,291.00, registered in the Paris Trade and Companies Register under number RSC Paris B 885 264 374, whose registered office is located at 5 avenue du Parc de Passy, ​​75006 PARIS.
Intra-community VAT number: FR64885264374
Email: contact@leoetsteph.com

ARTICLE 2 - DEFINITIONS
The terms beginning with a capital letter in these T&Cs have the following meaning:
**Site**: refers to the website accessible at the URL address https://www.leoetsteph.com
**Client**: means any person contracting with Leo&Steph SAS, certifying that they have the legal capacity to purchase and acting as a “non-professional” according to current French legislation. **Leo&Steph SAS**: means the seller, publisher and operator of the Site.
**GTC**: means these conditions of use and sale governing the services offered on the Site, as well as the purchase of Works.
**Works**: refers to the works of art offered for sale on the Site (Sculptures, Paintings, Photographs).
**Order**: means the act of purchase made by the Customer.

ARTICLE 3 - CREATION OF ACCOUNT
The Customer can place an Order without creating an account, or choose to create a personal account to benefit from more detailed tracking. The identifiers are confidential, and the Customer is responsible for their security.


ARTICLE 4 – WORKS

4.1 CHARACTERISTICS
The essential characteristics of the Works (including in particular: specifications, illustrations, indications of dimensions, colors) are available on the descriptive sheets of each Work. The photographs presented on the Site are non-contractual and cannot engage the responsibility of the Seller.
The Customer is required to read the description of each Work before placing his Order in order to know its essential characteristics. The choice and purchase of a Work is the sole responsibility of the Customer.
Each Work benefits from a Certificate of Authenticity which will be systematically sent separately from the sculptures or stuck on the back of the paintings and photographs.
It is specified that the Works are subject to very specific recommendations so that the Customer can use them in accordance with their intended purpose. These recommendations will be sent by email and on the package itself at the time of delivery of the Work.
These recommendations specify in particular the exposure temperatures, cleaning without abrasive products, handling of the Works to avoid any breakage, etc.
These recommendations are all the more essential as they condition the normal and proper use of the Work, and consequently, the warranty conditions of the Work.

4.2 COMPLIANCE AND TERRITORY
The Works are offered for sale on the Site only for mainland France (including Corsica and DROM) and the countries of the European Union.
The Works are the result of artisanal work, the manufacture of which is carried out in France and complies with the standards in force in France.
The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the Order by the Customer.


4.3 STOCK AVAILABILITY
Given that the Works are handcrafted creations, the Customer is informed that the Works offered for sale are in limited stock or on order.
The number remaining in stock indicated on the Site for each Work is regularly updated, it being specified however that the stock count is not in real time.
To this end, the Client acknowledges and accepts that, without immediate availability of the Work, manufacturing times of between 1.5 and 2 months may be necessary before delivery of the Work to the Client.

ARTICLE 5 - PRICE
Prices are indicated in euros and include all taxes (TTC), excluding delivery costs,
which are specified before validation of the Order.
These prices are firm and not subject to revision, it being specified that the Seller reserves the right to modify the prices at any time.
These prices displayed do not include delivery costs (priority delivery) which will be specified before validation of the Order, nor any possible customs clearance costs which will be the exclusive responsibility of the Customer.

ARTICLE 6 - ORDER

6.1 PLACING AN ORDER
The Customer must be of legal age to place an Order. Validation of the Order constitutes acceptance of these General Conditions.
When creating an account or placing an Order, the Customer agrees to provide the necessary information and undertakes to ensure that this information is accurate: Last name, First name, Postal address, Telephone number, Email address.
The Client is solely responsible for the information he has transmitted and undertakes, in the event of modification, to update his information.
The Company cannot be held responsible for any data entry errors by the Customer, nor for the consequences of these in terms of delays or delivery errors.
It is up to the Customer to select on the Site the Works that he wishes to order.
The Customer must check the accuracy of the Order (details thereof and total price) and immediately report or rectify any errors, if applicable. The registration of the Order on the Site is effective when the Customer accepts all of these General Terms and Conditions by checking the box provided for this purpose and validates his Order.
Once the Seller sends the Customer confirmation of acceptance of the Order by email, the sale becomes final; this confirmation is sent without delay and after receipt by the latter of the full price.
Any order placed, validated by the Customer and confirmed by the Seller constitutes the formation of a sales contract concluded remotely between the Customer and the Seller. Unless proven otherwise, the data recorded in the Seller's computer system attests to the validity of the sale with the Customer.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on his account.

6.2 MODIFICATION AND RESOLUTION
The Order, once confirmed and accepted by the Seller, under the conditions described above, is final and cannot be modified. The Order cannot be cancelled, except in the event of the Customer exercising his right of withdrawal or in the event of force majeure.

ARTICLE 7 - PAYMENT
The price is due upon validation of the Order.
The Customer may pay the price in cash, in full on the day the order is placed by secure payment, according to the following terms:
- By bank card: Visa, Mastercard, American Express
- By Paypal
Payment by credit card is irrevocable. Payment data is exchanged in encrypted mode using the 3D SECURE protocol.
Payments made by the Customer will only be considered final after actual collection of the amounts due by the Seller.
In the event of non-compliance with the payment conditions set out above, the Seller reserves the right to suspend or cancel the delivery of current orders made by the Customer. No additional costs, greater than the costs incurred by the Seller for the use of a means of payment, may be charged to the Customer.

ARTICLE 8 - DELIVERY
The delivery of the Works is strictly reserved for the territory of metropolitan France (including DROM and Corsica) as well as countries that are part of the European Union. Except in special cases or unavailability of one or more Works, the Works ordered will be delivered in one go. At the time of placing his Order, the Customer will be informed in the summary of his Order, of the amount of the delivery costs that will be added.

The Seller uses delivery service providers such as DHL or Chronopost; the choice of service provider delivering the Order will take into account in particular the Work ordered and the Customer's delivery address.
Deliveries will be made within a period of between one and two weeks, it being specified that this period applies in addition to the possible manufacturing time of the Work if it is not immediately available; this manufacturing time is between 1 and 2 months.
Please note that the delivery time for sculptures is 75 days and 30 days for paintings.
These deadlines are given for information purposes only; to this end, the Seller assures that it will make its best efforts to deliver the Works ordered by the Customer within the deadlines specified above; however, the Seller cannot be held liable if these deadlines have been extended, in particular due to traffic restrictions, external events or cases of force majeure and, more broadly, any event beyond the control of the Seller.
Delivery consists of the transfer to the Customer of physical possession or control of the Work.
The Seller assumes the risks of transport and undertakes to reimburse the Customer in the event of damage caused during transport (damage, loss). In the event of non-conformity of the Work delivered, the Seller undertakes to remedy this or to reimburse the Customer, as indicated in the article - "Guarantees".
The Customer is required to check the condition of the packaging of the Works delivered and to strictly apply the recommendations indicated in the email confirming his Order and on the package itself to remove the Work from the package. To this end, he has a period of forty-eight (48) hours from the actual delivery (or presumed in the event of loss) to formulate in the "Contact" section on the Site, any reservations or complaints in the event of loss or damage to the Work delivered (for example, undelivered, damaged, already opened package, etc.), with all the supporting documents relating thereto (photos, declaration of loss).
After this period and in the absence of compliance with these conditions, the Works will be deemed to have been delivered in conformity and free from any apparent defect upon delivery and no claim may be validly accepted by the Seller regarding any damage caused during transport. In the event that the Customer's claim or reservation is well-founded and verified, the Seller will reimburse or replace under the same conditions provided for in the event of defects of conformity or apparent or hidden defects and specified in the article "Guarantees").

ARTICLE 9 - TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the Seller's Works takes place only after full payment of the price by the Customer, regardless of the date of delivery of said Works.
Regardless of the date on which the transfer of the Works was made, the transfer of the risks of loss and deterioration relating thereto will only be effective at the time when the Customer physically takes possession of the Works. The Works therefore travel at the Seller's risk.

ARTICLE 10 – GUARANTEES
In the event that the Work(s) presents a non-conformity of any nature whatsoever, resulting from normal use, taking into account the “work of art” nature of the Work, the Customer must contact the Seller via the “Contact” section of the Site.
Any non-conformity resulting from normal wear and tear of the Work, or from external events (such as shock, accident), or from the actions of the Customer or a third party (including in particular: breakage, abnormal use of the Work, installation not in accordance with the specifications/recommendations of the Seller as indicated in the confirmation email or on the package of the Work itself, use of unsuitable accessories and/or consumables) are excluded from the warranty.
In accordance with the legal provisions in force, the Works benefit from a legal guarantee of two (2) years from the receipt of the Work(s) by the Client. This guarantee covers, during this period, any lack of conformity of the Work, within the framework of normal use of the Work and taking into account the character of a “work of art” that the Work is, as well as the guarantee of hidden defects for a period of two (2) years.
In any event, the costs of returning the Work will remain the exclusive responsibility of the Customer so that the latter can return the Work under warranty.
In the event that the Work actually presents a non-conformity, it will be repaired within 15 days or replaced if repair is impossible. The costs inherent in the repair or replacement as well as the return transport costs to the Customer's location are the responsibility of the Seller.
It is specified that if, after verification carried out by the Seller, the non-conformity invoked by the Customer results from one of the cases excluding the application of the guarantee, as specified in this article, this legal guarantee cannot be invoked and all the costs specified in the preceding paragraph as well as the transport costs will be the exclusive responsibility of the Customer.
The Customer shall make it his personal business to keep the invoice for the Work for transmission to the Seller for the purposes of exercising this guarantee. If necessary, the Seller also reserves the right to request a copy of the certificate of authenticity of the Work.

ARTICLE 11 - RIGHT OF WITHDRAWAL
In accordance with the legal provisions in force, the Customer has a period of fourteen (14) days from receipt of the Work to exercise his right of withdrawal from the Seller, without having to provide reasons or pay a penalty, for the purpose of exchange or reimbursement.

The Works must be returned within the said period with their accessories if applicable, in their original packaging and in the condition in which they were ordered. In any event, the Works must imperatively be returned in perfect condition.
Damaged, broken, soiled or incomplete Works will not be taken back. In such a case, the Seller reserves the right to make a financial deduction from the amount to be reimbursed to the Customer.
The right of withdrawal can be exercised online, using the withdrawal form available at the end of these T&Cs, or by writing via the “Contact” section of the Site.
In the event of exercising the right of withdrawal within the aforementioned period, the Customer will only be reimbursed for the price of the Work(s) ordered and the delivery costs; the return shipping costs remain the responsibility of the Customer. The reimbursement will be made within a maximum period of fourteen (14) days from notification to the Seller of the decision to withdraw.

ARTICLE 12 - RESPONSIBILITY
The Seller is bound by an obligation of means and undertakes to ensure the execution of the Customer's Order; it being understood, however, that any poor execution of the order due to an event of force majeure or the actions of a third party or the Customer may partially or fully exonerate the Seller's liability.
The Seller cannot be held responsible for damage resulting from improper use and/or handling of the Works.
The Seller cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a breakdown in service, an external intrusion or the presence of computer viruses.
In any event, the Seller's liability is limited to the amount of the Customer's Order.

ARTICLE 13 - TERMINATION CLAUSE
In the event of a serious breach of these conditions, Leo&Steph SAS may terminate the contract automatically.

ARTICLE 14 - INTELLECTUAL PROPERTY
The content of the Site is the exclusive property of the Seller and is protected by French and international laws relating to intellectual property. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 15 - PERSONAL DATA
The personal data collected is processed in accordance with the Site's Privacy Policy.

ARTICLE 16 - UNFORESEEN EVENTS
In the event of a change in circumstances unforeseeable at the time of the conclusion of the sales contract, in accordance with the provisions of Article 1195 of the Civil Code, the Party which has not agreed to assume a risk of excessively onerous performance may request a renegotiation of the contract with its co-contractor.

ARTICLE 17 - FORCE MAJEURE
The Seller shall not be held liable if the non-performance or delay in the performance of any of its obligations, as described in these General Terms and Conditions, results from a case of force majeure, including in particular fires, bad weather, natural disasters, lockouts, epidemics or pandemics, wars, civil wars or riots, general lack of supplies, strikes.

ARTICLE 18 - COMPETENT JURISDICTION AND APPLICABLE LAW
These General Conditions are governed by French law.
In the absence of an amicable settlement between the Seller and the Customer, all disputes arising from the application of these General Terms and Conditions, concerning their validity, interpretation, execution, termination, consequences and follow-up, will be submitted to the competent courts under the conditions of common law.
In any event, the Customer is informed that he may resort to conventional mediation, in particular with the Consumer Mediation Commission (art. L612-1 of the Consumer Code) or with the existing sectoral mediation bodies specified on the website https://www.economie.gouv.fr/mediation-conso/liste-des-mediateurs-references.